Real People, Real Stories FAQs
What is Real People, Real Stories and what is its purpose?
Samaritans’ Real People, Real Stories is an award-winning campaign supported by The NFU Mutual Charitable Trust and the Scottish Government. It aims to reach men in rural communities who are struggling to cope and encourage them to seek help by contacting Samaritans for free on 116 123 or visiting Samaritans.org.
Launching on 1 March across England, Scotland, Wales and Northern Ireland, the campaign will run until 21 March 2022.
How was this campaign developed?
Phase one of our campaign launched in March 2019 and was carefully developed and researched with the help of our target audience. We spoke to men who have been through tough times and struggled with life, perhaps as a result of debt, homelessness, job loss, relationship breakdown, and/or experienced suicidal thoughts.
Some of these men were asked to share their stories to inspire others to talk about their struggles and to seek help when they need it.
Phase two of the campaign focused on men sharing their experiences of lockdown during the pandemic and how this affected their mental health. We carried out research with almost 2,000 men aged 20-59 in July 2020 to establish some of the key impacts of the pandemic and hear their stories.
We know that a campaign featuring people with real experience and positive stories of recovery and hope is extremely powerful in encouraging other people who are finding life tough too.*
Building on the success of previous phases, phase three will run from 1 March to 21 March 2022. It will share real stories from men who have been through tough times to encourage other men to seek help before they reach crisis point.
* Niederkrotenthaler et al (2010). Role of media reports in completed and prevented suicide: Werther v. Papageno effects. British Journal of Psychiatry, 197, 234–243.
Why is this campaign only aimed at men?
In the UK and Ireland, men are three to four times more likely to die by suicide than women*.
Real People, Real Stories is just one of Samaritans’ campaigns that sits alongside a breadth of activity that aims to help anyone struggling to cope.
* C. Simms et al., ‘Suicide Statistics Report: Latest Statistics for the UK and Republic of Ireland.’ (Surrey, UK: Samaritans, 2019
Where will the campaign be promoted?
We're hoping to reach as many people as possible with our Real People, Real Stories campaign.
We have several new case study films for the campaign and their stories will be shared on local radio stations, across digital and social channels, in the media and on our website. Look out for some advertising in selected farming trade press.
We hope that this campaign will help more people stop, listen, and know that Samaritans is there for anyone who’s finding life tough.
We hope everyone will get behind it and share our case study videos with the hashtag #RealPeopleRealStories
How is the campaign funded?
The NFU Mutual Charitable Trust and the Scottish Government are supporting Real People, Real Stories and Samaritans' work in rural communities.
You can find out more about the support of the NFU Mutual Charitable Trust here.
Is it a fundraising campaign?
No, it is an awareness campaign. However, it is the public’s kind donations that keep Samaritans' service running. Donations will be welcomed and can be made here.
How can I support the campaign?
Please do help us make the campaign a success. You can watch the real stories from real men who have been through tough times.
You can also support by following the campaign @samaritanscharity on Instagram or sharing the video @samaritans on Twitter or Facebook using the hashtag #RealPeopleRealStories.
Please look out for the campaign and share it with your friends, family, neighbours and colleagues to help us reach as many people as possible with this important message.
The men in my life are very private. Are there any signs I can look out for so I know they might need help or feel suicidal?
Suicide is a very complex issue and often there isn’t one main reason why someone has suicidal thoughts or decides to take their own life. If you’re worried about someone, we have some advice here on signs to look out for.
Many people struggle to cope at one point or another of their lives. Experiencing a range of emotions during these times is common. You might not always be able to spot these signs, and these emotions show up differently in everyone.
- Feeling restless and agitated
- Feeling tearful
- Not wanting to talk to or be with people
- Not wanting to do things you usually enjoy
- Using alcohol or drugs to cope with feelings
- Finding it hard to cope with everyday things
- Not replying to messages or being distant.
Some people do not exhibit any signs of being suicidal but go on to attempt to take their own lives which underlines the complexity of this issues.
Where should men go to seek help?
Whatever you’re going through, you can call us free 24/7 on 116 123 or email us at [email protected].
We also have online resources.
If you would like emotional support in Welsh, we have a Welsh Language Line which is free to call on 0808 164 0123.
If someone comes to you for help and they are feeling suicidal, what do you do?
- Listen
- Be patient, try and encourage them to move to a place of safety. Keep them talking and focus on listening to them – it may take a little while to get a response from them initially
- Talk to them about their feelings. Information about how to have difficult conversations is available on our website
- Encourage them to contact us. They can call on 116 123, email [email protected], visit one of our branches in person or send us a letter
- You can contact us on their behalf. If you call us or email, we can reach out to them. We won't tell them you asked us to do that unless you want us to
- If you think they are in immediate danger, you can call an ambulance on 999. We can call an ambulance on your behalf.
When a person feels so isolated that suicide is the only option, surely it’s too late by that point, so isn’t this campaign pointless?
Feeling actively suicidal is often temporary, even if someone has been feeling low, anxious or struggling to cope for a long period of time. This is why getting the right kind of support at the right time is so important. Suicide is not inevitable and it is preventable.
Contact a Samaritan
Call us
Whatever you're going through, call us free any time, from any phone, on 116 123.
Benefits
- Free
- One-to-one
- Open 24 hours a day
Maybe not if...
- You have patchy phone signal
- You prefer to write things down
- You're looking for advice
Call us any time, day or night 116 123
Visit a branch
Speak to a Samaritan face-to-face
Benefits
- Meet face-to-face
- Safe branch environment
- Branches all around the UK and ROI
Maybe not if...
- You need urgent support right now
- You need support outside opening hours
- You prefer to stay anonymous
Write a letter
Sometimes writing down your thoughts and feelings can help you better understand them.
Benefits
- Free
- Time to compose your thoughts
- Time to reflect between letters
Maybe not if...
- You need urgent support right now
- You have no fixed address
- It's hard for you to post a letter
Write to us
Freepost SAMARITANS LETTERS
Email us
Sometimes writing things down and taking some time to reflect can help you understand them better.
Benefits
- Time to compose your thoughts
- No need to respond right away
- Work things through over time
Maybe not if...
- You need urgent support right now
- You want to talk things through in one go
- You want to speak to the same person throughout
[email protected]
Response time: It may take several days to get a response by email