Recent successes and achievements in Scotland

• Scotland’s 1000 volunteers, from Selkirk to Shetland, provided 24/7 emotional support throughout the pandemic.
• We answered over 140,000 phone calls in Scotland, totaling over 36,000 hours spent on the phone.
• Our branches engaged with their local communities where support was needed, such as at foodbanks or with farmers.
• Our high-profile work on self-harm resulted in the Scottish Government committing to a new strategy.
• We established a new national partnership to drive prevention activity at locations of concern.
• We co-sponsored Scotland’s recommendations to improve suicidal crisis response: Time, Space, Compassion.
• We were a key charity partner in the Scottish Government’s Clear Your Head campaign, supporting public wellbeing through the pandemic.
• We promoted Samaritans as a source of support for participants at national suicide prevention strategy consultation events.
• We secured funding to improve diversity and inclusion among our volunteer base in Scotland.
• We kicked off a new project to work with lone and isolated workers in the West Highlands and Skye.
• We shared our research reports on the impact of coronavirus to help shape Scotland’s pandemic response.

* A 'call for help' is any contact method made to Samaritans for support, for example by phone, email, letter or face to face in branch. Figures from March 2021 to February 2022.