Handling Suicidal Conversations
This course will help employees apply the skills they learned on our Conversations with Vulnerable People course.
Listening Skills
Aimed at anyone who has regular contact with customers or colleagues, this course will encourage your people to uncover, improve and refine their listening skills.
Recognising and Managing Trauma
This course will help participants develop their awareness of trauma and explore practical strategies to help themselves and others manage trauma.
Debriefing Conversations to Support Your Team
This short course has been designed to develop the skills of anyone in a role where they are supporting individuals or teams who support others.