Norwich

Every year, our 180 volunteers give over 20,000 hours to support those struggling to cope.

In 2023, we:

• took 30,000 calls for help, spending over 8,000 hours on the phone
• replied to 1,600 emails
• took 1,500 online chats

Good listeners make a real difference to people's lives

Train to be a Samaritan
in Norwich

We hold regular information days in Norwich throughout the year, for you to experience what it means to become a Samaritans Listening Volunteer.

To register your interest please email:

[email protected]

Samaritans are here for callers when it matters ... and for each other too. You'll be welcomed into a warm and incredibly supportive environment.

"We will train, mentor and support you all the way"

You will experience ongoing support from a network of friendly volunteers in the branch, throughout your training and beyond.

"Even though I listen a lot in my job, I think Samaritans has made me a better listener. Samaritans has helped me realise that everyone has a story to tell and listening to them is a real privilege"

Find out more

Support Volunteers

Our listening volunteers can't be there for our callers without the fantastic skills that our shop and support volunteers have to offer.

If you'd like to volunteer with us in any way, including being a shop, support or a listening volunteer please do get in touch.

If you're a great DIYer, can help with driving our van or fundraising then we'd love to have you.

If you would like to volunteer and offer your services in any way, please register your interest by emailing us at:

[email protected]

You can read a little more on the main Samaritans' website here.

What's going on in Norwich?

As well as delivering our listening service, we support HMP Norwich and HMP Bure by training prisoners to provide emotional support to their peers.

Our Outreach team regularly deliver talks and/or training at schools, local employers and community groups.

We also have three charity shops that help us to raise funds and awareness of our service in the local community. And of course, we host the occasional fundraiser.

Our privacy statement

At Samaritans, privacy is at the heart of what we do. We are committed to protecting your privacy and the personal information that we hold. Read our privacy statement here.