The internet can be an invaluable resource for individuals experiencing self-harm and suicidal feelings, however, it can also provide access to content that can be distressing and triggering.
Online Excellence Programme
Samaritans, in partnership with government and digital sector partners, are developing a hub of online excellence in suicide prevention.
Online Safety Advisory Service
Professionals who encounter self-harm and suicide content can contact us for support and advice.
Industry guidelines for managing self-harm and suicide content
Our guidance offers practical tips for sites and platforms hosting user-generated self-harm and suicide content.
Online safety resources
Guidance for young people on staying safe online when finding support for themselves or trying to support others.
A guide for parents, carers and family members
How to talk to your child about self-harm and suicide content online.
Guidance for Practitioners
Guides to help people who provide support around suicide and self-harm. Find out how to talk about online activity and respond to any concerns.
Campaign for a suicide-safer internet
At Samaritans we believe it's important to create a suicide-safer internet for everyone, while still making sure the support the internet provides remains available.
Take part in our research
Samaritans needs your help to understand the effects of online self-harm and suicide content and how we can make the Internet a safer space for everyone.
Online Excellence Programme Events
Discover events from Samaritans' Online Excellence Programme. Listings for all our conferences, webinars and training on the internet, suicide and self-harm.
Videos on coping with self-harm and suicidal thoughts
For World Mental Health Day, we are launching a series of videos featuring people talking about what helped them in their own journeys and in supporting others with self-harm and suicidal thoughts.
Guidance for online services
Safe design and content management in online suicide and self-harm prevention