I want to kill myself

We’re not afraid of going into difficult areas with you, and we’ll take you seriously whether you’re having a few suicidal thoughts or have made clear plans to end your life.

We’re experienced in listening to people with suicidal thoughts, feelings and plans and are here to support you:

• when you’re desperate or on edge, we can help you get through that moment
• we’ll help you make sense of what you’re feeling
• we can identify other forms of help if you think you want it.

You might be experiencing some of the following suicidal thoughts and feelings:

• feel sure that you want to die
• desperately want a solution to your nightmare and can’t see any other way out
• don't care if you live or die and are taking more risks or living recklessly
• don't actively want to kill yourself but would welcome death if it happened. You might view death as a release or way of taking control
• don't know why you are having suicidal thoughts or suicidal feelings, and are completely powerless to know what to do about it.

We can talk with you through all of this.

We hope that, through talking to us, you’ll get to a place where you see your situation in a different light.

If you are not a child or adult at risk, we respect your freedom to make your own decisions, including the decision to take your own life. We’ll continue to talk with you if you’ve taken action to end your life.

In most situations and for most people we are a confidential service and we won’t ever tell anyone about our conversation, or even that you called, unless you ask us to. However, there are important exceptions to this. 

We won't call emergency services, except for in these circumstances:

• You ask us to, and you’re unable to call for yourself
• You’ve already told us your address, location or phone number, and then become incoherent or unconscious during the call
• You’re in one of our branches, and you’ve harmed yourself in a way that puts you in danger at that time
• You are a child or an adult at risk  
• Your situation fits one of the reasons why we cannot maintain confidentiality

You can read more about these exemptions in our safeguarding policy.

There are other ways to contact us if you prefer not to talk on the phone.